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13 Tips for Hiring a Residential Roofing Company

May 29, 2024

Finding the right residential roofing company for your home project can feel like a daunting task. With so many options out there, how do you choose the company that's going to do quality work at a fair price? Here are 13 of the top tips that you should follow to help you when hiring a residential roofing company.


1. Set Your Budget and Scope of Work


Before contacting any residential roofing companies, you'll want to get clear on the scope of work and set a budget. Take stock of what exactly needs to be done. Do you need a full roof replacement or just repairs? Measure your roof so companies can give accurate estimates. Research average costs in your area for different types of roofing materials like asphalt shingles, metal tiles, or slate, so you have realistic budget expectations when talking to residential roofing companies. Going into the process organized will help you compare bids easily.


2. Do Online and Offline Research on Potential Companies


Instead of just picking the first three numbers out of the phone book, do some research on potential residential roofing companies in your area. Check reviews on websites like HomeAdvisor and Google to see what past clients have to say. Drive by projects recent residential roofing companies have completed to check out the quality of their work up close. You can also ask friends, neighbors, and family members for any referrals from residential roofing companies they've used. Reputation is important when you're trusting a company with such a big responsibility.


3. Get Multiple Bids in Writing


It's a standard practice to get at least three written estimates from different residential roofing companies before deciding. Verbal estimates can vary significantly from the final price, so insist on written bids. Comparing quotes side-by-side is the best way to gauge pricing and get a sense of who may be trying to charge more for the same work. Reputable residential roofing companies should be upfront about costs and willing to provide a detailed breakdown of materials, labor rates, schedules, and the total cost. According to Roofer's Guild, 1,600 square feet is the average size of a residential roof in the United States. Keep that in mind when comparing and be wary of any company that won't put their bid in writing.


4. Check Important Credentials Like Licenses and Insurance


Never hire an unlicensed residential roofing company. They may not be properly trained or insured to handle roofing work. Check that the license is valid and hasn't had any complaints or violations filed. Reputable residential roofing companies also carry general liability insurance and workers' compensation in case of accidents on the job. Ask for documentation proving the residential roofing company is properly licensed, bonded, and insured before signing any contracts. These credentials help ensure the company will stand by its work.


5. Ask About Materials, Warranties, and Payment Timeline


Find out what type of roofing materials will be primarily used such as asphalt shingles, metal tiles, etc. Make sure any manufacturer's warranties are clearly outlined if issues arise down the line and that the company offers its own labor warranty as well. Don't automatically go with the longest warranty even if it seems appealing. The quality of materials and the track record of the residential roofing company are most important. Ask about the expected payment timeline and schedule too. Most companies require a deposit, progress payments, and retention amount held until any issues are resolved.


6. Check References From Recent Jobs


Any great residential roofing company should have plenty of happy past clients willing to vouch for their good work. Ask to contact at least three references from jobs completed within the last year. Call those homeowners and ask about their experience with questions like was the project finished on schedule and budget? Did the residential roofing company communicate well throughout the process and clean up thoroughly after the job was done? Unbiased referrals can give valuable insight into how a company works before hiring them.


7. Evaluate if the Company Is Local or From Out of Town


While large, out-of-town residential roofing companies may use aggressive advertising, local companies often provide better service and are easier to hold accountable. They have an established reputation to maintain in the community. Be cautious of storm chasers who descend after weather events just to solicit work temporarily before vanishing. Reputable residential roofing companies have permanent offices and are licensed full-time businesses established long-term in your area.


8. Verify the Company's Experience and Specializations


Consider a residential roofing company that has been in business for several years as they've likely seen different potential issues. Check how long licenses have been held and if the company specializes in specific types of roofing like steep slope installation or flat roofs. Experienced residential roofing companies have more expertise in handling unforeseen problems that could arise. While smaller companies can do good work as well, watch out for experience first.


9. Beware of Pressure Sales Tactics or Made-Up Damage


Be skeptical of fast talking or high-pressure tactics used to get your business immediately before you've checked credentials thoroughly. Also, watch out for roofers who claim major damage exists just to drive up the quote with unnecessary repairs or replacements. Reputable residential roofing companies allow time for consideration without coming on too strong. They know their work and the products that they provide are going to be your top choice.


10. Trust Your Gut and Comfort Level


If a residential roofing company leaves you feeling rushed, uneasy, or unsure during your meeting, listen to your instincts. Roofing jobs require developing working rapport and trust with the company you hire. Feel confident in their professionalism, communication abilities, and willingness to promptly address any post-job concerns that could arise. Choosing a residential roofing company you feel personally comfortable with is important.


11. Get a Comprehensive Contract in Writing


Once you've chosen a residential roofing company, it's time to make it official with a detailed contract. Read it thoroughly before signing to ensure you fully understand the project scope, timeline, payment schedule, warranties, insurance, and what's covered in case of any unexpected costs. Reputable companies take time to make sure that the client understands all aspects of the job, and they avoid misunderstandings upfront or later on. A clear, comprehensive contract protects all parties involved.


12. Inquire About Green Options


Some residential roofing companies now specialize in green or environmentally friendly roofing materials like solar panels, cool roofs, or vegetated roofs. If going green is important to you, ask what options different companies provide. Things like solar panel installation, white reflective roofs, or green roofs can help lower energy costs over time in addition to their environmental benefits. Compare the upfront costs versus potential energy savings as well.


13. Check Financing Options


Roof replacement projects involve a big investment, so look into different payment methods a residential roofing company offers beyond just paying upfront. Some companies partner with outside firms to provide financing options for clients. This may allow breaking up the total cost over several months or years, often with low or no interest. Not everyone has thousands ready in savings. Inquire about money-saving payment alternatives to make an expensive, but necessary, project more affordable. Financing can help spread costs out comfortably.


With careful research into several residential roofing companies on the front end, you can feel confident you've selected professionals you trust to handle such an important home improvement project. When you're searching for a
residential roofing company, let us assist you. Call M-N-M Roofing Professionals now to inquire about how we can help you with your roofing needs.



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